Progressive monitored Manning's driving habits for a month to determine if he traveled late at night or would brake suddenly. Provided the results proved positive, he could save 30 percent with his monthly premiums. Nevertheless, shortly after Manning installed Snapshot into his 2005 PT Cruiser, he noticed that random lights would flicker on his dashboard. The situation became dire when Manning's vehicle automatically turned off in the middle of traffic, as he drove his nephew and daughter to school.
During a search from the I-Team, they discovered that Progressive Snapshot accumulated 8,121 complaints and $582,009 in claims payouts through February 2014. Since Manning removed the device, he reports that he has experienced no further issues, and after he filed a claim with Progressive, he received a $600 reimbursement in repair costs. Nevertheless, the company would not admit to their device causing issues, and they would not send Manning another Snapshot to check if further issues would arise.
In addition to vehicular shutdown with these car insurance devices, they pose a security risk. If someone hooks their laptop up to the device, they can unlock the doors, gather engine information and start the car.
After what he experienced, Manning believes the devices are a danger to drivers on the road. He does not want to see people hurt or property damaged. James Manning has said that his greatest fear is that someone will be killed because of the auto insurance device that is supposed to save money.
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